Faqs

General support

Do you provide remote support or on-site support?icon

We offer both remote and on-site support to cater to your specific needs. Our remote support is available 24/7, allowing us to resolve most issues promptly without the need for a physical visit. However, for more complex problems or hardware-related issues, our certified technicians are available for on-site support. We aim to provide the most convenient and efficient service possible, ensuring minimal disruption to your operations.

What types of IT support services do you offer?icon
How quickly can I expect a response when I encounter an issue?icon
What are your support hours?icon
What industries do you specialize in for IT support?icon
Do you offer any service level agreements (SLAs)?icon
How do you handle data security and privacy?icon

Any Topic

Do you provide remote support or on-site support?icon

We offer both remote and on-site support to cater to your specific needs. Our remote support is available 24/7, allowing us to resolve most issues promptly without the need for a physical visit. However, for more complex problems or hardware-related issues, our certified technicians are available for on-site support. We aim to provide the most convenient and efficient service possible, ensuring minimal disruption to your operations.

What types of IT support services do you offer?icon
How quickly can I expect a response when I encounter an issue?icon
What are your support hours?icon
What industries do you specialize in for IT support?icon
Do you offer any service level agreements (SLAs)?icon
How do you handle data security and privacy?icon

Contact -Us

If there’s anything that you would like to ask us, please don’t hesitate to get in touch directly or via the form below.